I booked Florence based on positive reviews. My experience was not like the others unfortunately and I am disappointed in the service I received today. I should have just cleaned the apartment myself, but for medical reasons I needed help.
I have occasionally hired other cleaners who are able to thoroughly clean my apartment and complete ironing within the same amount of hours I booked Florence.
I provided a list of tasks (very standard and basic) which was not read by her at all. There was no attention to detail, my visitor's wc was simply not cleaned/ignored, and I had to go back and clean the shower and tub myself after she left (hair and dried, unrinsed cleaning product left behind), as well as finish the ironing myself ( she told me it takes her at least 10 minutes to iron one shirt, which is ridiculous). Maybe today was an off day for her, but I cannot recommend her, especially compared to other cleaners I have used from this site.
J'ai été totalement satisfaite des services de Florence. Elle est rapide et efficace et d'un bon contact. Je le recommande.
Florence was very competent, quick, friendly and punctual. Her service was outstanding. Thank you, Florence!
Florence est une personne très efficace, gentille avec une très bonne qualité de service. Je la recommanderai sans hésitation.
I booked Florence for a cleaning of my apartment. She was awesome! Excellent job!
Very good experience!
We are pleased with Florence's service and proactivity and we'll definitely have her coming again in the future.
Florence was punctual and has great attention to detail. I really appreciated her work and would have her back again.
Florence was excellent. She was diligent, and dedicated to providing good service. A very nice person as well. I am really happy with her work and would recommend Florence and ServiceAtHome to others.
Florence a été très efficace et elle a effectué toutes les tâches de manière très professionnelle.
Florence was very punctual and easy to communicate with in both English and French. She has a positive, pro-active approach and is very dedicated. I would recommend her services to other users.